Shipping Details

We deliver to wherever you are.

XEVANA ships internationally.

We offer free international delivery for purchases above US$100 and free courier service for all local (Singapore) orders.

 
  

1. INTERNATIONAL SHIPPING

Purchases above US$100 are entitled to free international shipping.

Purchases below US$100 will be subjected to a flat delivery rate of US$12.00. 

Express delivery (3 - 5 working days) to selected countries starts from US$25.00.

Delivery Options Estimated Delivery Time Costs
International Shipping 10 – 14 business days

US$12.00 for Orders below US$100

FREE for Orders above US$100

Express International Shipping

to Malaysia

to Hong Kong, China and Taiwan

to Australia and New Zealand

to USA, Canada and UK

3 – 5 business days

 

From US$25.00

From US$30.00

From US$35.00

From US$40.00

 

2. SHIPPING WITHIN SINGAPORE 

XEVANA offers free courier service for all local purchases.

Delivery Options Estimated Delivery Time Costs
Courier Service 1 – 2 business days FREE 
 

  

 

3. NOTES

i. Please ensure that the shipping address provided is correct, as XEVANA is unable to redirect orders once the parcels have been dispatched.

ii. Estimations of delivery time starts from the moment an order is accepted, and includes a 24-hour period during which your items will be processed and dispatched by our warehouse. Please note this can take longer during our sales period, when it may take up to 72 hours for shipments to be dispatched.

iii. Please note that each order can only be delivered to 1 shipping address, which is tagged to your XEVANA account. 

iv. Please note that all orders are sent via registered postage and thus require a recipient to sign for their package. In the event that parcels are returned to us, you would be asked to (a) pay an additional flat-rate processing and delivery fee of US$12.00 for redelivery, or (b) be provided a full refund sans the delivery charges incurred for your delivery.

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